As the leading provider of customer care solutions to UK property developers for nearly 20 years, Classic Folios is now working with Managing Agents; leveraging our specialist residential knowledge to provide a new form of customer relationship support.
Tap into the power of a more resident-centric system
myHomefiles for Managing Agents is designed around the customers’ needs, enabling you to deliver exceptional customer service, build more connected communities and a stronger brand reputation. Our customer friendly portal enables you to communicate effortlessly with residents to provide timely and professional access to the information they need, helping ensure you meet many of the standards laid out it in the ARMA Consumer Charter.
Transform your brand into an always-on concierge service
Three-way access to individual property information by resident, developer and Managing Agent
Booking facilities for residents to arrange internal and external services
Effective and highly reliable channel for individual communications and co-operation with Residents’ Associations
Residents’ forum to help neighbours connect and build strong communities
Cloud-based portal with a focus on the residential interface, that’s easy to use on any device
Announcements and reminders keep residents up-to-date and informed
Secure document management enabling residents to store important home, building and legal documents in the cloud, instantly accessible 24/7
